Osaki will repair or replace all qualified items at our option, without cost to you, should it be deemed defective due to of faulty parts, workmanship or structural defect during the first THREE (3) years of ownership, excluding specific limitations
What Is Covered:
All parts, labor and framework of the chair are explicitly covered by this warranty
Within the first year at no cost to the customer, parts costs and labor will be provided by this warranty.
Within the next 2 years structural framework and parts are covered at no cost to the customer.