Without a doubt, one of the most courteous, professional, and informative transactions I have ever completed online. Sara was as attentive as she was informative. Well done!!
The customer service here is top-notch. Very responsive and professional. I love these guys! One of the drawbacks buying online is the lack of customer service. Their customer service is better than the brick and mortar stores!
I have done extensive shopping on the internet throughout the years and this was, by far the best experience I've had thus far. Product was selected, questions answered (thanks Sara) and delivery was super. I ordered on a Monday, it was in my garage on Wednesday and was exactly what I wanted. Wow. Best price, best service. I'll be back.
Please give Sara (ext 101) a customer service or sales award AND an extra day off for New Years! She has the Patience of Job and a wonderful personality. She spent an enormous amount of time selling me and taking my order after we determined you did not have exactly what I wanted. By far one of the best customer service experiences I have ever had including in-person retail experiences. Customer for life.
Thank you for the great customer service. I'm impressed by the telephone assistance I received when placing my order. That's very rare with web based sales. Way to go!
I've never taken the time to write a review before on anything, whether good or bad, but I am so impressed with the prompt delivery of my item and excellent customer service (Sara) that I will make sure to write a few (good ones that is). Thank you for being above my expectations.