About Massagechairs.com

We've been doing this since 1997.

MassageChairs.com is the largest online-only massage chair retailer in the United States. We've been selling chairs for 29 years — longer than almost anyone else in the industry. In that time we've seen hundreds of brands come and go, watched the technology evolve from simple vibration pads to AI-driven dual-track systems, and helped thousands of people find the right chair for their home.

We are not a big-box retailer. We don't carry everything. We carry the chairs we believe in — Osaki, Panasonic, Human Touch, Kyota, Synca, Infinity, Titan, and a handful of others — because those are the brands that hold up and the brands our customers come back to thank us for.

The lowest return rate in the industry

We track one number more closely than any other: our return rate. It's the best measure of whether we're doing our job. When someone buys the wrong chair, they return it. When we match people to the right chair, they keep it — and they call us when it's time for their next one.

Our return rate is the lowest in the industry. That's not an accident. It's the result of 29 years of conversations with customers about what they actually need — their height, their body type, their budget, the specific pain they're trying to address — and recommending the chair that fits, not the one with the highest margin.

How we work

Every person who contacts us gets real guidance from someone who knows the product. Not a chatbot. Not a script. We'll ask you the right questions, point you toward the chairs that fit your needs, and tell you honestly if something isn't right for you.

You can reach us by phone at 1-855-494-1133, by live chat, or by email. We respond quickly. If you already own a chair and have a question about it, we're still here.

What we offer every customer

• Free shipping on every order
• No sales tax on most orders
• Price match guarantee — find it cheaper at an authorized retailer and we'll match it
• Extended warranty options on all models
• Expert phone support before and after your purchase

Why trust us?

We've been accredited by the Better Business Bureau. We've been featured by leading consumer publications. But the best evidence is our customers.

If you're spending $3,000 to $15,000 on a chair, you deserve to buy from people who have done this long enough to know the difference between a chair that will last and one that won't. That's us.

Shop all massage chairs · Ask an expert · Call us: 1-855-494-1133